Automated Gmail Classification and Response System with AI and Slack Alerts
This workflow automatically classifies incoming Gmail messages using AI into categories such as 'High Priority' or 'Customer Support'. Based on the classification, it triggers specific actions like drafting replies, sending auto-responses, forwarding emails, or applying labels. For urgent or relevant messages, the workflow also sends immediate alerts to a designated Slack channel, ensuring efficient email management and timely responses.
Apps Used:
Gmail
OpenAI
SlackCategories:
How It Works
- 1When a new email is received in Gmail.
- 2Use AI to classify the email content into categories like 'High Priority', 'Customer Support', 'Promotion', 'Finance/Billing', or 'Random/Other'.
- 3If the email is 'High Priority', create a draft reply in Gmail and send an alert to a specific Slack channel.
- 4If 'Customer Support', send an auto-reply from Gmail and a confirmation alert to Slack.
- 5If 'Promotion', summarize the email with AI and send a promotional alert to Slack.
- 6If 'Finance/Billing', forward the email to the finance team via Gmail and send a finance alert to Slack.
- 7If 'Random/Other', label the email in Gmail.
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