Automate Gmail Management with AI Classification and Slack Alerts

This workflow monitors incoming emails in Gmail, classifies their content using an AI model, and then performs actions based on the classification. It creates draft replies for support or inquiry emails in Gmail, adds appropriate labels to emails, and sends Slack notifications for action items or newsletter summaries.

Apps Used:

Gmail LogoGmailOpenAI LogoOpenAISlack LogoSlack

Categories:

Customer SupportDocument ProcessingOther

How It Works

  1. 1When a new email is received in Gmail.
  2. 2Use AI to classify the email content into categories like 'Inquiry', 'Support', 'Newsletter', or 'Action Item'.
  3. 3If the email is classified as 'Support' or 'Inquiry', create a draft reply in Gmail.
  4. 4If the email is classified as 'Action Item' or 'Newsletter', send a notification to Slack.
  5. 5Add a label to the original email in Gmail based on its classification.

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