Summarize Microsoft 365 Outage Alerts with AI and Send to Slack
This workflow monitors a designated email inbox for new Microsoft 365 outage alert emails. Upon receiving an alert, it checks if the outage impacts specific user regions based on pre-set conditions. It then uses AI to summarize the incident and sends a formatted message to a specific Slack channel, finally archiving the original email.
Apps Used:
Gmail
OpenAI
SlackCategories:
How It Works
- 1Schedule this workflow to run every 1 minute.
- 2When a new email is received in Gmail from "Microsoft 365 Service Alerts".
- 3Use an AI to summarize the email content, focusing on the outage details and affected user regions (e.g., US, Australia).
- 4If the email affects a specific region, include a note like "Your users may have been affected." otherwise "No impact expected for your user base."
- 5Send the summarized incident to a specific Slack channel.
- 6Archive the original email in Gmail.
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