Automate Patient Symptom Triage and Appointment Booking with AI and Google Services

This workflow automates patient intake by processing symptom submissions from a Google Sheet. It uses AI to analyze symptoms, suggest potential issues, and assign a relevant department. Subsequently, it books an appointment in the appropriate Google Calendar and updates the patient's details in the Google Sheet, while ensuring no duplicate appointments are created.

Apps Used:

Google Sheets LogoGoogle SheetsGoogle Calendar LogoGoogle CalendarLLM Node LogoLLM Node

Categories:

Customer SupportDocument Processing

How It Works

  1. 1When a new row is added to Google Sheets (containing patient name, contact, and symptoms)
  2. 2Use an AI to analyze the patient's symptoms and suggest a likely issue
  3. 3Use an AI to assign the patient to a relevant medical department
  4. 4Check Google Calendar and Google Sheets for existing appointments for this patient using their name or contact
  5. 5If no duplicate is found, create a new event in the Google Calendar of the assigned department with the patient's details
  6. 6Update the original Google Sheet row with the scheduled appointment information

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